Introduction
This Privacy Policy (“Policy”) informs you of Sentinel Labs, Inc.’s (“umAI,” “We,” “Us,” “Our” or related terms, and including Our wholly owned subsidiaries (collectively, “umAI Group”)) commitment to protecting the privacy of individuals who visit our website www.umai.ai (“Site Visitors” and “Site”), as well as the privacy of individuals whose personal information is shared with Us in connection with the downloading and installation of our software (“Software”) offered as part of subscriptions to our umAI Solutions (the “Solutions” and together with the Site and Software, “umAI Services”). For the purposes of this Policy, the term Site shall refer collectively to www.umai.ai as well as the other websites that the We operate and that link to this Policy. By visiting the Site, downloading the Software and/or subscribing to the Solutions, you agree to the terms of this Policy.
Scope of this Policy
In this Policy, “Personal Information” means any information relating to an identified or identifiable natural person, whereby an identifiable natural person is one who can be identified, directly or indirectly, by particular reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The use of information collected through our umAI Services is limited to the purpose of providing the service for which you have engaged with Us, as further described below, and in compliance with applicable laws and the terms of this Policy. When you visit the Site, We collect information, including Personal Information, only as necessary to interact with you, improve your user experience and provide you relevant data and services. We collect information, including Personal Information, under the direction of subscribers to any of the umAI Services (“Subscriber(s)”), and have no direct relationship with individuals whose Personal Information We may process in connection with one of Our Subscribers’ subscription to and/or use of the umAI Services. If you are an individual who interacts with the umAI Services in connection with your relations with a Subscriber (such as an employee of one of our Subscribers) and would no longer like your Personal Information to be processed by Us in providing umAI Services to a Subscriber, please contact the Subscriber that you interact with directly.
Personal Information Collection and Use
umAI Site. When you visit Our Site to learn about umAI and its umAI Services, or to portals connecting to the Site (such as Our Support Portal or Partner Portal), We gather information only as necessary to interact with you, provide you relevant data and services, contact you about Our umAI Solutions, personalize or customize your experience (based on preferences or geography, for example), send you relevant marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and availability of the Site. Most of the information We collect is aggregated automatically, does not include Personal Information and includes Internet Protocol (IP) address, information about your browser and operating system, the state and country from which you access the Site, device ID, the type of computer and technical information about a user’s means of connection to the Site or related portals, the Internet service providers utilized, and Site features you access while browsing the Site. We may also send you notifications via email regarding umAI Services to keep you informed of any umAI Services updates, support or similar information. If you would like to review your communication preferences, or amend the manner and/or frequency at which you receive information or materials from Us, you can update your information or opt-out by following the instructions contained within email communication from Us. You can also contact us at privacy@umai.ai or write to Us at the address listed at the end of this Policy…
From users who are required to login to gain access to a particular Site feature or portal, We may also collect usernames, passwords and other login credentials for the purpose of verifying user authorization to access the feature or offering. On our Site, you can sign up to receive additional information, attend a webinar, sign up to attend a live event or participate in any other offering. To receive additional information from Us, you must provide information such as your name, company name, email address, and phone number. This information is retained by Us and our third-party business partners to provide you with information, marketing materials, and updates regarding umAI Services similar or related to information You have previously requested. Our third-party business partners provide umAI with services that may require Us to provide them with your Personal Information. These third-party business partners are not permitted to use the information collected on our behalf except to help Us improve the Site and serve you in relation to your visit to Our Site and interest in the umAI Services. umAI requires all its third-party business partners with whom it shares Personal Information collected from the Site to take commercially reasonable steps and implement policies to safeguard your Personal Information. We do not sell, share or rent the Personal Information we collect from the Site to others.
The Site may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). Any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your Personal Information from an Interactive Area, contact us at privacy@umai.ai. In some cases, We may not be able to remove your Personal Information, in which case We will inform you of the underlying reasons. If you provide Us with feedback about umAI, the Solutions, Software or Site, We consider this to be freely given and We may use your feedback without compensation or attribution to you.